Are your prints signed by the artist?
Yes, all prints are signed by me on the front unless requested otherwise. This adds a personal touch and confirms authenticity.
Do you offer custom or commissioned illustrations?
Yes, I love working on custom pieces. Whether you have a plant in mind, a special gift idea, or want something personal for your space, feel free to contact me through the website. I’ll be happy to discuss options and pricing.
Can I request a specific size for a print?
Yes, in most cases I can offer different sizes. Just let me know what you’re looking for and I’ll let you know if it’s possible and if any adjustments are needed in terms of price or layout.
What type of paper do you use for the prints?
I use high-quality, archival fine art paper designed to preserve colour and detail. It has a beautiful texture and ensures the print remains vibrant over time.
Can I choose the frame?
Currently, prints are sold unframed, allowing you to choose a frame that best suits your space and style. If you’d like recommendations, I’m happy to help.
How can I place an order?
Simply browse the shop, select your items, and add them to your basket. When you’re ready, go to checkout and follow the steps to complete your purchase.
What payment methods do you accept?
I accept all major debit and credit cards, as well as PayPal. Payment is processed securely at checkout.
Can I make changes to my order after it has been placed?
If you need to make a change, please contact me as soon as possible. If your order hasn’t been packed or shipped yet, I’ll do my best to accommodate the change.
Is it possible to include a personalized message with my order?
Yes, I’m happy to include a handwritten note. Just leave your message in the notes section at checkout or send me a message right after placing your order.
Where do you ship to?
I ship worldwide. Wherever you are, I’ll do my best to get your artwork to you safely.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and the size of your order. You’ll be able to see the total before completing your purchase.
How long does shipping take?
Orders are typically processed within two to three working days. UK orders usually arrive in three to five working days. International shipping can take between one and three weeks depending on destination and local postal services.
Do you offer express shipping?
Express shipping may be available depending on your location. If you need your order quickly, please contact me before placing i,t and I’ll let you know the options.
Will my artwork be protected during shipping?
Yes, absolutely. All artwork is packaged with care using protective materials to prevent damage during transit.
How my artwork is going to be packaged for shipping?
Prints are placed in biodegradable sleeves and sent in sturdy envelopes or postal tubes, depending on the size. I use eco-conscious packaging wherever possible, while still ensuring your order is safe.
What should I do if my order arrives damaged?
Please take photos of the packaging and the damaged item and contact me as soon as possible. I’ll work with you to arrange a replacement or refund.
Can I exchange a print or artwork for another?
If you’re unhappy with your purchase, please get in touch within 14 days of delivery. I’ll do my best to help. Exchanges are only possible if the item is returned in its original condition and hasn’t been custom-made.
What should I do if I received the wrong item?
If you received the wrong print or order, I’m so sorry for the mix-up. Please contact me right away, and I’ll fix it as quickly as possible.
How do I initiate a return?
If you’d like to return an item, just send me a message through the contact page within 14 days of delivery. I’ll guide you through the process. Items must be returned in original condition. Please note that custom orders and digital downloads are non-refundable.
Are there any non-refundable items?
Custom illustrations and digital downloads are non-refundable. All other items can be returned if they meet the return policy conditions.
How should I care for my prints or original artwork?
Keep artwork away from direct sunlight, humidity, and extreme temperatures. Use acid-free mounts and avoid touching the surface directly.
Do you recommend framing the artwork?
Yes, framing protects the piece and enhances its presentation. I always recommend using a mount and UV-protective glass if possible.
What type of frame is best for botanical and natural history illustrations?
Simple wooden or metal frames in neutral tones work beautifully. A white or off-white mount can also help the artwork stand out.
Can sunlight or humidity affect the artwork?
Yes, exposure to sunlight can fade pigments over time, and high humidity can damage paper. Display artwork in a cool, dry, shaded space.
Do you offer licensing for your illustrations?
Yes, I offer licensing for selected artwork. Please get in touch with details of your project and I’ll be happy to discuss it.
Can I request a custom illustration based on my favorite plant or animal?
Absolutely. I love working on meaningful commissions. Just contact me with your idea and I’ll guide you through the process.
How long does it take to complete a commissioned artwork?
Depending on size, detail, and my current schedule, it usually takes between two to six weeks.
Can I request multiple pieces in a matching theme or series?
Yes. If you’d like a cohesive set, I can design the illustrations to complement each other. Just let me know what you have in mind.
Who is the artist behind the illustrations?
All illustrations are created by me, with great care and attention to detail. I have a background in botanical art and a deep love for nature.
What inspires the artwork on this website?
My work is inspired by the natural world — plants, animals, textures, and patterns found in nature. I aim to capture both beauty and accuracy.
Are the illustrations scientifically accurate?
Yes, I research each subject carefully to ensure accuracy while also capturing its character and essence.
Do you offer workshops or classes in botanical illustration?
I don’t offer workshops at the moment, but I may do so in the future. Feel free to join the newsletter or follow on social media for updates.
What colors might differ between the print and the image on the website?
While I try to ensure the colors shown online are as accurate as possible, slight differences can occur due to screen settings or lighting. Prints are always professionally color-matched.
Are the prints available in digital format?
No, I currently do not offer digital downloads of the prints. All artworks are available as high-quality physical prints to preserve the detail and character of the original illustrations.
Can I use your artwork for personal or commercial projects?
All artwork is protected by copyright and cannot be used for personal or commercial projects without written permission. If you’re interested in licensing an image, please get in touch and we can discuss options.
